Terms and FAQ
Terms and questions, in one place
Cancellation, data handling and liability stated up front.
Terms summary
Six terms worth reading
Service
Subscription access to Usage-based on the selected tier
Billing
Metered monthly; renews automatically unless cancelled
Cancellation
Consumed usage is not refunded; unused periods can be refunded
Data
Owned by the subscriber; exportable, deletable on request
Liability
Output is decision support only and is not a performance guarantee
Disputes
Governed by the jurisdiction of the contracting entity
FAQ
Eight frequently asked questions
How soon does it take effect?
Immediately after sign-up; the credential works the same day.
Can I keep using it after cancelling?
Yes, until the end of the paid period.
How long is data retained?
Exportable any time; 30 days after cancellation.
Multi-team support?
Yes, scope one credential per team or environment.
Who configures it?
Your named contact handles the initial setup with you.
Who do I contact for issues?
Email support, next business day.
Can I get an invoice?
Yes, monthly, in PDF and structured data.
Does swapping items cost more?
No, within the same category and tier.
Note: the above is a summary. The binding terms are the ones confirmed at subscription time. Contact support before you start if anything is unclear.
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