Terms and FAQ
Terms and questions, in one place
Cancellation, data handling and liability stated up front.
Terms summary
Six terms worth reading
Service
Subscription access to Python SDK on the selected tier
Billing
Metered monthly; renews automatically unless cancelled
Cancellation
Consumed usage is not refunded; unused periods can be refunded
Data
Owned by the subscriber; exportable, deletable on request
Liability
Output is decision support only and is not a performance guarantee
Disputes
Governed by the jurisdiction of the contracting entity
FAQ
Eight frequently asked questions
How soon does it take effect?
Immediately after sign-up; the credential works the same day.
Can I keep using it after cancelling?
Yes, until the end of the paid period.
How long is data retained?
Exportable any time; 30 days after cancellation.
Multi-team support?
Yes, scope one credential per team or environment.
Who configures it?
Your named contact handles the initial setup with you.
Who do I contact for issues?
Email support, next business day.
Can I get an invoice?
Yes, monthly, in PDF and structured data.
Does swapping items cost more?
No, within the same category and tier.
Note: the above is a summary. The binding terms are the ones confirmed at subscription time. Contact support before you start if anything is unclear.
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